Login Get in touch
Login Get in touch

Privacy Policy

Last updated: November 4th 2026

1. Who we are and what this policy covers

Ubuntoo, Inc. (“Ubuntoo,” “we,” “us”) is a Delaware company based in Georgia, U.S.A. We operate a collective intelligence platform that connects organizations and individuals to curated information on sustainability and innovation, through ubuntoo.com, client-branded sites, hubs, collections and AI-powered features such as chatbots and content summaries (the “Services”).

This policy explains what personal data we collect, how we use and share it, and the choices you have. It applies together with our Terms of Service and Cookie Policy.

Some Services are provided to you through a client organization (a “Client”), for example, your employer’s branded hub. In that case the Client decides who gets access and what content is shared, and Ubuntoo processes your data on the Client’s behalf under our agreement with them. Questions about a Client’s own use of your data should go to that Client as well as to us.

2. Data we collect

  • Account and profile data. Name, work email, organization, job title or role, password credentials, and any profile details you choose to add.
  • Hub and access data. Which tenants and hubs you can access, your role (for example Member, Curator or Admin), and invitations you send or receive.
  • Content and activity. Collections you create, items you recommend, comments, newsletter subscriptions, searches, and how you interact with content.
  • AI interactions. Questions and prompts you submit to our AI features (“Inputs”), the responses generated (“Outputs”), and related feedback such as ratings.
  • Device and usage data. IP address, browser and device type, pages viewed, timestamps, referring pages, and cookie or similar identifiers. See Section 8.
  • Communications. Messages you send us and your email preferences.
  • Data from Clients and other sources. A Client may provide us with names and work emails to set up your account. We may also receive limited data from sign-in providers if you use single sign-on.

Our content library is also built from publicly available web sources. This content may mention individuals, such as authors or business contacts, but we do not build profiles of individuals from it. If you believe content about you should be corrected or removed, contact us (Section 12).

Please do not submit sensitive personal data (such as health, financial account, government ID or precise location data) in Inputs or content. Our Services do not need it.

3. How we use your data

  • Provide the Services. Create accounts, authenticate you, enforce hub access controls, and operate collections, search and recommendations.
  • Personalize. Recommend relevant content and hubs based on your role, activity and preferences.
  • Power AI features. Process your Inputs to generate Outputs, and to use your hub’s content to answer your questions.
  • Communicate. Send service messages (security, account and legal notices, which you cannot opt out of) and, subject to your preferences, newsletters, updates and announcements. Curators at your Client may send newsletters to hub members through the platform.
  • Improve and secure the Services. Fix bugs, evaluate quality (including AI answer quality), prevent fraud and abuse, and investigate violations of our Terms.
  • Aggregate insights. Produce statistics that do not identify you, such as usage by industry or content type.
  • Meet legal obligations and protect rights. Comply with law, respond to legal process, and establish or defend legal claims.

4. How we use AI

We use AI models, including models operated by third-party providers, to summarize content, answer questions and generate recommendations.

  • We do not use your content or Inputs to train AI models, and our contracts with AI providers do not permit them to train on that data.
  • We send AI providers only the data needed to produce an Output, such as your question and relevant passages from the content you are authorized to access.
  • Inputs and Outputs may be logged so we can troubleshoot, secure the Services and evaluate answer quality.
  • AI Outputs may be inaccurate or incomplete. We do not make decisions about you that have legal or similarly significant effects based solely on automated processing.

5. How we share data

We do not sell your personal data. We share it as follows:

  • Within your hubs and Client. Content you post, collections you share and comments you make are visible to others with access to the relevant hub. Administrators and Curators at your Client may see member accounts, roles and activity within their tenant. Hub content is not shared with other Clients.
  • Service providers. Companies that help us operate the Services, such as hosting, email delivery, analytics, customer support, payments and AI model providers. They may use your data only to provide services to us and are bound by confidentiality and data protection terms.
  • Legal and safety. Where required by law, subpoena or other legal process, or where we believe in good faith that disclosure is reasonably necessary to investigate or prevent illegal activity, enforce our agreements, defend against claims, protect the security or integrity of the Services, or protect the rights and safety of Ubuntoo, our users, personnel or others.
  • Business transfers. If Ubuntoo is involved in a merger, acquisition, financing or sale of assets, your data may be transferred as part of that transaction, subject to this policy.
  • With your direction. When you ask us to share data, for example by sharing a collection publicly.
  • Aggregated or de-identified data. We may share information that does not identify you.

6. Public and shared content

Anything you post to a hub, share in a collection or submit as public content can be seen by the audience of that space and may be re-shared by others. Assume that anything you share beyond a private hub could be copied. Please do not post content that includes other people’s personal data without their permission.

7. How long we keep data

We keep personal data while your account exists or as needed to provide the Services, including data you or others provided and data generated from your use. If you close your account, your personal data generally stops being visible within 24 hours and is generally deleted within 30 days.

We may keep data longer where reasonably necessary to comply with legal obligations, meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms, or honor your request to stop receiving messages. AI Input and Output logs are kept for 30 days unless needed for security or legal reasons. We keep de-identified information after account closure. Client agreements may set different retention terms for tenant data.

8. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember preferences, secure the Services and understand how they are used. Some are essential; others (such as analytics) are optional. You can manage cookies in your browser and, where offered, through our cookie banner. See our Cookie Policy for details. We do not use your personal data for cross-context behavioral advertising.

9. Your choices and rights

You can ask us to access, correct, export or delete your personal data, to restrict or object to certain uses, and to withdraw consent where we rely on it. You can manage your profile and communication preferences in your account settings and unsubscribe from newsletters at any time. You cannot opt out of service messages.

To make a request, email support@ubuntoo.com. We may need to verify your identity, and we respond within the time required by applicable law. If your account was created through a Client, we may refer your request to the Client. If we deny a request, you may ask us to reconsider, and you may contact your local data protection authority or attorney general.

Depending on where you live, such as California, other U.S. states, the United Kingdom or the European Economic Area, you may have additional rights under local law, which we honor as required. We will not discriminate against you for exercising them.

10. Security and international transfers

We use reasonable administrative, technical and physical safeguards, including access controls and encryption in transit, to protect your data. No system is completely secure, so please use a strong password and tell us promptly if you suspect unauthorized access.

Ubuntoo is based in the United States, and your data is processed there and in other countries where we or our providers operate. Where required, we use approved transfer mechanisms such as standard contractual clauses.

11. Children and minors

The Services are intended for business and professional use by adults. You must be at least 18 to use them. People aged 13 to 17 may use the Services only with the specific approval of, or under the supervision of, a parent, legal guardian or other appropriate responsible adult. We do not knowingly collect personal data from anyone under 13. If you believe a child under 13 has provided us data, contact us and we will delete it.

12. Changes and contact

We may update this policy. If we make material changes, we will give notice through the Services or by email before they take effect. The “Last updated” date above shows the current version.

Questions or requests: support@ubuntoo.com, Ubuntoo, 5425 Peachtree Parkway, Peachtree Corners, Georgia, U.S.A. 30092